COVID-19 Updates

Thursday 07/10/2021



On Monday 27th September the NSW Premier announced planned changes that impact NSW communities currently under ‘stay at home’ orders. Some of these changes will also impact communities that have recently come out of lockdown. These changes will occur on Monday 11th October 2021 post NSW reaching 70% double dose vaccination rates. On this date, there will be some changes to our centre operations to ensure we are adhering to the public health order.  


When visiting us from Monday 11th October, there are a few things we will ask you to do to help us keep you, and our team, safe.


Plan ahead

We expect our centre to remain busy and we encourage you to plan ahead for your visit. When you visit stores within our centre, you may notice some changes to capacity limits on entries. We ask that you adhere to these limits and only enter the store if capacity allows. Additionally, for Retail that has been classified by the NSW Government as non-essential, vaccination requirements will apply. We encourage you to familiarise yourself with the Public Health Order and how it relates to you.


Check-in with QR codes

You are required to continue to check-in on entry to our centre and also each store that you visit. These QR check-ins provide important information for NSW Health should a COVID-19 positive case occur in our centre. Should you be classified as being a close or casual contact, you will be contacted directly by NSW Health and advised if you are required to get a COVID-19 test. By ensuring people are aware of any direct exposure, we can play our part in minimising the spread and keeping our community safe.


Wear a Mask

At all times whilst in centre you are required to wear a mask unless eating or drinking. Our team, partners and tenants will also be wearing masks at all times.


Physical distancing

Please ensure you maintain 1.5 metres between yourself and others at all times. Additionally, some stores will be operating under the 1 person per 4 sqm rule. As noted, capacity limits will be clearly displayed on store entries.


Treat all staff and each other with respect

All staff working in our Centre are here to serve you and ensure you have an enjoyable experience whilst with us. All team members are required to adhere to the guidelines set out by the NSW Government. Our team, our retailers and their teams will be pleasant and helpful and we ask that you are kind and patient with them. Our priority remains on keeping them, and you, safe.


We appreciate your ongoing support and understanding and will keep you informed on any further updates or changes.